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Common questions
How do I connect my bank account?
From your dashboard, go to Payments → Connect Bank Account. You'll be guided through a secure setup process with our payment partner, Stripe. It typically takes 5–10 minutes and only needs to be done once.
How do I edit my website?
Log in to your Potluck dashboard and click Edit Website. You can update your organization's name, mission, logo, contact info, and colors — all changes go live immediately.
How do I start accepting donations?
Once your bank account is connected, your donation page is live automatically. Donors can give by bank transfer or card. You'll receive an email notification for every donation, and you can view your donor list in the dashboard.
What happens if our treasurer or officer changes?
Your Potluck account belongs to your organization, not to one person. If your club gets a new treasurer, president, or whoever manages your account, just email us at support@usepotluck.org and we'll transfer the account to their email address. Your website, donor list, and donation history all stay exactly as they are.
How does Potluck make money if donations are free?
Potluck takes 0% of your donations — every dollar your donors give goes straight to your organization's own bank account. We make money through an optional Founder membership (currently $9/month) that adds a custom domain and social media tools. Your website and donation tools are free either way.
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